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Find the solution for your needs with our Find My Solutions ToolOffsite Backup Tape Storage
We treat every media item in our care as if it carries our critical data. We will look after your Tape Backup Media Storage while you focus on more important areas of your business.
SECURE OFFSITE DATA STORAGE
Mitigate risk by including Offsite Backup Tape Storage in your Data Management Plan
At TIMG, we help our clients further enhance their data security strategies by combining cloud solutions with offsite backup tape storage. Having an air-gapped backup as part of that strategy means that you have a copy of your data securely stored in an offsite vault.
Using an accredited information management company like TIMG ensures that your offsite tape backups are stored in a compliant, strictly monitored and climate-controlled environment offering redundancy from the risk of data breaches from both external and internal sources.
| At TIMG, our team of data protection experts tailor backup and disaster recovery solutions for our clients, freeing up their IT staff while ensuring their data is always fully protected.
BENEFITS OF TIMG OFFSITE BACKUP TAPE STORAGE
Secure storage and transport of your backup tape media
Secure Facilities
All TIMG facilities are monitored using modern security systems, intrusion protections and seismic sensors.
Urgent retrieval and delivery
All urgent requests are carried out according to agreed SLAs – 24/7, 365 days a year.
Online Tracking Software
Complimentary secure online tape tracking software; developed in-house with over 200 functions.
Compliance and Standards
All TIMG operations are certified and compliant with the highest industry standards.
TRUSTED SERVICE PROVIDER
Good Information Management is impossible without good security
At TIMG, quality, security and environment are our top priorities, and we adhere to strict policies in these areas. We regularly undergo external audits and internal tests to ensure our compliance. You can trust us with your data tapes and hard drives.
3-2-1 BACKUP STRATEGY
Heard of the 3-2-1 rule?
At TIMG, we protect your data using the time-honoured 3-2-1 backup strategy.
This approach ensures you always have:
3 copies of your data using
2 different storage mediums
1 of which is in the cloud
| The 3-2-1 rule offers the best strategy for keeping data out of harm’s way and only works effectively when done in conjunction with a secure offsite tape storage offering.
SOFTWARE TO MANAGE YOUR INVENTORY
Easily search your backup tape inventory and know where your tapes are at all times
Coalesce™ is our exclusive software that enables you to manage, report and bill your assets with ease. You can access Coalesce™ for free and securely through our online portal as our valued client. Coalesce™ allows you to search, track and report on your offsite assets that are stored with TIMG. These assets include files, LTO data tapes, hard drives and other media items.
| An efficient asset management system like Coalesce™ promotes better overall Information Management.
READ ANY BARCODE
If there is an existing barcode attached to a media item, our software will still read it and include it in your inventory making any transition seamless, efficient and fast. To ensure easy identification and tracking, we assign unique barcodes to all client assets once in our custody.
BATCH SELECT
Quickly identify and retrieve bulk or batch media lists, barcodes and descriptions. You can import theses into Coalesce™ using a file selection wizard. This process allows you to easily access the data you need without wasting time.
ACTIVE BACKUP ROTATIONS
Our backup specialists design bespoke managed tape services, tailored to align seamlessly with your daily, weekly, and monthly backup rotations. This approach guarantees the timely availability of your data when and where needed.
VIEW HISTORY
To see the history of every LTO tape, you can access all the details of the handling activity. This includes the user, location and time of each action. By doing this, you can monitor the usage and performance of your tapes more effectively.
WHAT OUR CUSTOMERS SAY
See how Cue Clothing are protected against ransomware by meeting the 3-2-1 rule for data backups
WHY USE TIMG?
Offsite Backup Tape Storage anywhere in Australia
Store your critical data securely at one of our offsite facilities and enjoy the following benefits:
- Secure custom-built, state-of-the-art storage vaults.
- We use specially modified vehicles to deliver our products and client media. These vehicles have climate control, security features, GPS tracking and belong to our company. This ensures the quality and safety of all media throughout the journey.
- Schedule tape rotation cycles according to the frequency of your backup cycle. Choose from different types of rotation cycles, such as multi-daily, daily, business-daily, weekly, fortnightly or monthly, depending on your needs and preferences.
- No Call Centres. Talk directly to your dedicated local TIMG Operations team every time, even after hours. We are available 24/7.
| At TIMG, quality, security and environment are our top priorities, and we adhere to rigorous policies in these areas. To comply with these standards, we undergo regular external audits and internal tests of our accreditations.
FAQs
Some frequently asked questions about TIMG Off-site Tape Media Storage.
Absolutely. We can restore old media to a format which can be implemented into your existing backup set, encrypted to portable media or even to the cloud. Many of our clients currently use our data restoration service.
Your TIMG Account Manager will be able to advance this discussion. We have a good number of Cloud Solutions which can be tailored to suit your environment and backup needs.
We understand disasters can happen any time, so our team is on call 24/7, including weekends and public holidays. For all of contact details (including after hours) click here.
To ensure the security and efficiency of your tapes, we offer a comprehensive service of storage, collection and delivery. By importing your inventory into our DMS, we can establish an automated schedule for you. This will guarantee your tape rotation and handle all media movement to and from your site. To proceed with this solution, please click on the “Enquire Now” button at the top of this page and we will contact you to arrange a meeting.
Our secure storage vaults are all temperature controlled to maintain the intrinsic value of your digital media or other items requiring high-level security vault storage. As for digital media, we store LTO, DLT, Super DLT, Hard drives, 4mm & 8mm DDS tapes, DAT tapes, AIT and many more.
When storing digital media, environmental and security considerations are a top priority. At TIMG, all our facilities feature engineer-designed, high-level fire alarm systems incorporating VESDA (Very Early Smoke Detection and Alarm) and Gas Suppression, connected directly to the Fire Brigade for early warning and immediate response. The vaults are climate-controlled with temperatures not exceeding 23°C.
Our vaults feature:
• Restricted access controls for all staff and visitors to TIMG premises.
• CCTV cameras monitoring all movements 24 hours a day, seven days a week, 365 days a year.
• Locations that are strategically located to meet all Disaster Recovery (DR) audit, compliance and regulatory requirements.
• Locked server cages
• Code-locked doors throughout
In July 2006, Freightways Limited (FRE), our parent company based in New Zealand, acquired the Australian information management firm, DataBank Technologies Pty Ltd (DataBank).
Subsequently, within that year, a rebranding initiative was undertaken, and we were renamed as TIMG (The Information Management Group). It is worth noting that this transition was seamless for DataBank’s clients, with no disruption to service operations, ensuring business continuity for all existing clients.
