Backup Tape Services

To ensure the security and reliability of your data, we offer a range of backup tape services and solutions including; tape restoration, destruction, cyber resilience, disaster recovery planning, and vault storage of backup tape media.

BENEFITS OF TIMG BACKUP TAPE SERVICES

We can improve your data protection strategy with our end-to-end management of your onsite and offsite backups

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Compliance and Standards

To ensure the highest quality and security of our services, TIMG follows the most rigorous information management standards in Australia and around the world. Our operations are not only certified, but adhere to best industry practices.

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Air-gapped Vault Storage

One way to improve your Data Security Strategy is to ensure that at least one copy of your data is stored offsite. When not properly protected, your business data is at risk. Unforeseen downtime could mean both financial and reputational damage.

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Cloud Hybrid Solutions

Thinking of moving to the Cloud? TIMG is a proud Veeam Platinum Cloud Partner. Our cloud solutions include everything from simple file level backups to full virtual boot and failover disaster recovery solutions.

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Urgent Retrieval and Delivery

We provide fast and reliable service for all metro sites across Australia. No matter the time or day, we promise to complete any urgent request according to agreed SLAs – 24/7, 365 days a year.

ICT SALES TEAM

Tailored procurement options for all your Backup Tape Services needs

The ICT team at TIMG collaborates with our clients to remove the complexity around Information, Communication and Technology procurement. With more than eighty significant vendor partnerships, our team can provide the best product solutions for your business. Establishing trusted professional relationships with our clients allows us to always present clients with the latest strategic tech, data storage and software solutions. We’ll look after all your Backup Tape, Barcode and Hard Drive needs.

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TALK TO THE EXPERTS

Backup and cyber resilience are at the core of our Backup Tape Services

For more than 20 years, we have been securely storing backup tapes in our data vaults across Australia. Quality, security and environment are our top priorities, and we adhere to strict policies that are non-negotiable. When you engage with TIMG, you don’t receive an off-the-shelf data protection solution.

| We provide our backup tape service customers with real industry knowledge and experience, and work together to design data backup or disaster recovery solutions that fit their organisational needs. We look after design, implementation, all testing, data restoration and ongoing maintenance.

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CUSTOMERS STORIES

Hear from our clients

As problem solvers, we listen to our clients and implement meaningful solutions to help them navigate the fast-paced technology-driven business world. Hear what Cue Clothing and Bailey Nelson had to say about utilising TIMG’s cloud backup and backup tape services.

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LET’S GET YOU STARTED

Need help with backup tape services?

Speak to a local TIMG expert.

Click here or call 1800 464 360 for tape backup services across Australia including Melbourne, Sydney, Perth, Brisbane, Adelaide, Hobart, Canberra and Darwin.

FAQs

Frequently asked questions about TIMG Backup Tape Services

We understand disasters can happen any time, so our team is on call 24/7, including weekends and public holidays. We also work with clients to run simulated emergency situations where every action undertaken in the disaster recovery plan is tested and timed. This includes backup tape retrieval from our secure data vaults.

We have secure data vault storage options at all of our facilities. We do provide exclusive “client only” secure storage areas for high-value and confidential items. All of our vaults are reinforced concrete bunkers protected by VESDA (Very Early Smoke Detection Apparatus) and FM200 Gas Fire Suppression systems. They are humidity and climate controlled specifically for storing digital and magnetic media. They regularly undergo DR (Disaster Recovery) and BCP (Business Continuity Planning) testing as part of our annual ISO Certification process. We do not store hazardous materials in or near our secure storage areas.

Yes. In July 2006, Freightways Limited (FRE), our parent company based in New Zealand, acquired the Australian information management firm, DataBank Technologies Pty Ltd (DataBank).
Subsequently, within that year, a rebranding initiative was undertaken, and we were renamed as TIMG (The Information Management Group). It is worth noting that this transition was seamless for DataBank’s clientele, with no disruption to service operations, ensuring business continuity for all existing clients.

At TIMG, we protect your data using the time-honoured 3-2-1 backup strategy.

This approach ensures you always have:
3 copies of your data using
2 different storage mediums
1 of which is in the cloud.

The 3-2-1 rule offers the best strategy for keeping data out of harm’s way and only works effectively when done in conjunction with a secure offsite tape storage offering.

At TIMG, we have designed a Cloud to Tape solution – Powered by Veeam that removes traditional headaches associated with tape management such as expensive infrastructure maintenance costs and time-consuming hands-on management. The definition of an “Air-gapped backup” means that your data is offline and independent from other networks protecting you entirely from cyberattacks and ransomware. This strategy only works effectively when done in conjunction with a secure offsite tape storage offering.

At TIMG we have invested heavily in our compliance and accreditations. All TIMG’s operations are certified and compliant with the highest Australian and international information management standards. Visit the TIMG Accreditations & Standards page for a full overview of all of our Compliance and Accreditation standards.