Document Destruction

Secure document destruction is more than just shredding paper. It is a vital component of compliance, especially with regulations like GDPR, the Privacy Act, and other data protection laws. Failure to securely dispose of sensitive information could result in severe penalties and reputational damage.

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SECURE DOCUMENT DESTRUCTION

Secure and Accredited Document Destruction and Shredding

Our secure point-to-point transport and comprehensive chain of custody documentation, ensures your peace of mind.

Along with our destruction bin service, we can also collect and destroy bulk quantities of paper as required. This may be applicable if your business is moving locations or having an office clean out. To make it easy for you, we can collect bulk paper by the box or by pallet.

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BENEFITS OF USING TIMG DOCUMENT DESTRUCTION SERVICES

Secure Document Destruction Services available in every Australian capital city

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Tailored Destruction Services

We offer a range of certified destruction and recycling solutions including onsite destruction. Have a NAID AAA certified destruction vehicle carry out secure destruction services at your location.

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Captured on CCTV

All TIMG facilities are covered by our 24-hour CCTV surveillance network. We offer our clients the option to film their destruction jobs as further evidence of the destruction process.

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Secure e-Waste Recycling

Find a secure disposal solution for redundant and unused equipment. Storage of redundant and obsolete data-holding electronic items can place your business at risk of a data leak.

Issued with a Certificate

On completion of a destruction job, we will provide you with a Certificate of Destruction. This is a legally binding document verifying your adherence to privacy legislation.

TRUSTED SERVICE PROVIDER

Good Information Management is impossible without good security

At TIMG, we fully comprehend the significant data security threats that arise during the disposal of IT assets and e-Waste. This is why we ensure that our business adheres to strict policies around security and compliance. Our security accreditations undergo external audits and we do not compromise on them within the organisation. In addition, we conduct our own internal testing as part of that compliance.

We have purpose-built facilities designed to protect our customer data. With robust vulnerability management in place, we constantly test and retest our secure environments.

The TIMG Document Destruction Process: Step-by-Step

Identify items for destruction

Understanding your legal obligations regarding document retention periods is a vital part of your overall Information Management plan. TIMG can assist you with identifying, sorting, and transporting paper documents and physical files designated for secure destruction.

Items collected by TIMG

Our security-vetted staff will collect and transport your documents and records to our facility for destruction. All items in our custody are transported by TIMG staff in locked, alarmed, and GPS-tracked TIMG-owned vehicles, ensuring the highest level of security.

Compulsory Cooling-Off Period

We implement a compulsory cooling-off period after receiving a client’s documents marked for destruction. Destruction will only occur after the client confirms their decision. This period allows the client to review and double-check any decisions before the permanent destruction of their records.

Certificate of Destruction issued

Each document destruction process is carefully overseen to ensure that only the correct records are destroyed. Upon completion of secure destruction, we will issue a Certificate of Destruction as confirmation.

LET’S GET YOU STARTED

Not sure where to start?

Speak with one of our Secure Destruction experts.

Click here or call 1800 464 360 for secure destruction services across Australia including Melbourne, Sydney, Perth, Brisbane, Adelaide, Hobart, Canberra and Darwin.

FAQs

Here are some frequently asked questions about TIMG Document Destruction Services.

No you don’t – we use industrial-grade shredders capable of destroying entire files, binders, dividers and other storage media including CD’s, DVDs, videos and microfilm. Simply dispose of your confidential material in our secure containers ‘as is’. We’ll take care of the rest.

Yes we can. Scale and scope is not a problem for us as we are able to provide the service as required.

Secure document destruction is essential for protecting sensitive information, maintaining compliance with data protection laws, and reducing the risk of data breaches. Sensitive documents such as financial records, client information, or personnel files, if not destroyed properly, could lead to identity theft or corporate espionage. Accredited services like those offered by TIMG ensure that documents are shredded beyond reconstruction and that destruction processes comply with Australian privacy regulations (such as the Privacy Act 1988).

With every destruction job carried out by TIMG, there is oversight and process in place to ensure that the correct information and data is being destroyed. On completion of secure destruction, we issue a Certificate of Destruction as confirmation. This is a legally defensible document of proof of secure destruction.

In July 2006, Freightways Limited (FRE), our parent company based in New Zealand, acquired the Australian information management firm, DataBank Technologies Pty Ltd (DataBank).
Subsequently, within that year, a rebranding initiative was undertaken, and we were renamed as TIMG (The Information Management Group). It is worth noting that this transition was seamless for DataBank’s clients, with no disruption to service operations, ensuring business continuity for all existing clients. In 2007, we introduced Archive Security as a pre-paid storage service and Archive Security clients automatically became TIMG clients. Similarly, FileSaver clients became TIMG clients with the acquisition of FileSaver back in 2011. For more information on our evolution as a business, watch this short video.

An accredited document destruction service typically involves the secure collection, shredding, and recycling of documents. For example, TIMG offers secure bins placed onsite for document collection, which are then securely transported to their facility for shredding. The process includes chain-of-custody tracking, and clients receive a Certificate of Destruction as proof of compliance. Such services are crucial for maintaining proper information governance by ensuring that sensitive data does not end up in the wrong hands.