Document Scanning

Our Document Scanning solutions offer secure and cost-effective document scanning services. We convert hard-copy records into digital formats for ease of use, storage and access.

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TIMG DOCUMENT DIGITISATION

End-to-end Document Scanning and Digital Solutions

Experience a new world of business efficiency and innovation with our end-to-end document management and digitisation solutions. Our secure scanning and digitisation services will help you convert your documents and data into digital formats for ease of use, storage and access. Index, search and leverage your documents and data better.

| Time, money, and efficiency are crucial factors. By accessing and unlocking the value of your data, you can significantly enhance productivity, streamline operations, and achieve better financial outcomes. 

SECURITY AND COMPLIANCE

Certification and Compliance for Document Scanning and Digitisation

TIMG’s operations are not only certified but also adhere strictly to and are fully compliant with the highest standards of Australian and International Information Management, ensuring top-tier security and efficiency in all their processes including:

  • ISO 45001 Accredited (OHS Management Systems)
  • ISO 9001 Accredited (Quality Management)
  • ISO 14001 Accredited (Environmental Management)
  • ISO 27001 Accredited (Information Security Management)
  • AICPA SOC2 Accredited

DOCUMENT SCANNING BENEFITS

Get expert guidance on the best practices, tools, and technologies.

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Accessibility

Quicker access, multiple people and multiple sites. We can link to other documents or make them available online.

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Searchability

Using Optical Character Recognition (OCR) technology, text can be electronically searched.

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Security and Compliance

Our Operations are certified and compliant with the highest Industry standards.

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Dedicated Project Manager

Enjoy the benefit of a dedicated Project Manager relationship as a standard inclusion.

INDUSTRY LEADING TECHNOLOGY

TIMG owns Australia’s largest independent fleet of Kodak Alaris scanners

Our partnership with Kodak Alaris allows us to access the most up-to-date hardware and software for our document scanning solutions, and keeps us at the forefront of today’s digital transformation technology. Kodak Alaris combines imaging science, artificial intelligence and advanced process automation to turn clutter into clarity and data into power. 

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TRUSTED SERVICE PROVIDER

Good Information Management is impossible without good security

Understanding the critical responsibility of protecting client data, we adhere to stringent security and compliance policies. Our security accreditations are rigorously audited by external bodies, and we maintain an uncompromising stance on these standards within our organisation. Additionally, we conduct thorough internal testing to ensure continuous compliance and robust information governance.

We have purpose-built facilities designed to protect our customer data. With robust vulnerability management in place, we constantly test and retest our secure environments.
LET’S GET YOU STARTED

Not sure where to start?

Speak with one of our Document Scanning experts.

Click here or call 1800 464 360 for scanning services across Australia including Melbourne, Sydney, Perth, Brisbane, Adelaide, Hobart, Canberra and Darwin.

FAQs

Here are some frequently asked questions about TIMG Document Scanning Services.

A TIMG scanning expert will have significant experience in the planning, implementation, and monitoring of digital transformation projects that include scanning and involve converting hard copy documents and legacy records into digital formats. Our team will work with you to improve efficiency, accessibility, and overall effectiveness of your organisation’s operations.

As a solutions-driven business, we aim to ensure that your project meets agreed outcomes. Our digitisation experts first ask questions and will then establish a clear plan of action with defined goals and objectives. Leave it to the professionals.

We strive to engage all relevant stakeholders in secure process-driven activity for the project’s duration. Our staff is also security vetted and well experienced in managing confidential information. Because we strictly adhere to our own compliance obligations, we regularly conduct risk assessments to ensure all agreed processes are well established and are followed by all.

Urgent requests to scan documents in storage with us are processed with digital versions uploaded to our secure portal within agreed SLAs. This is something that you, as our client, will determine in advance.

The true measure of a successful scanning project is when we have a happy client. Depending on the project size, we can measure our output using various key performance indicators (KPIs) and the project’s overall return on investment (ROI). Our project managers’ role is to regularly monitor and evaluate to ensure that the project is achieving its intended outcomes and to make any necessary adjustments to the project plan.

In July 2006, Freightways Limited (FRE), our parent company based in New Zealand, acquired the Australian information management firm, DataBank Technologies Pty Ltd (DataBank).
Subsequently, within that year, a rebranding initiative was undertaken, and we were renamed as TIMG (The Information Management Group). It is worth noting that this transition was seamless for DataBank’s clients, with no disruption to service operations, ensuring business continuity for all existing clients. In 2007, we introduced Archive Security as a pre-paid storage service and Archive Security clients automatically became TIMG clients. Similarly, FileSaver clients became TIMG clients with the acquisition of FileSaver back in 2011. For more information on our evolution as a business, watch this short video.

Scanning can take place either off site (at a TIMG facility) or on site. While our facility is highly secure, if your business policies demand that documents cannot leave your premises, our scanning operator(s) can bring the equipment to you and scan from your offices.