VOI Report Vault
Easy, secure storage 24/7

At TIMG, we help you manage and protect your VOIs

Law firms, conveyancers, financiers and other agents are required to view and store Verification of Identity documents for any property transaction. Changes to the Federal Privacy Act 2015 have meant a roll out of new VOI requirements to meet the change in responsibility firms now face.

TIMG’s VOI App now makes it even easier to collect and archive private information, identity documents or contracts collected on behalf of clients.

Our VOI app makes it easy to collect and archive your clients’ private information, such as identity documents and contracts. And in one simple step, you can transfer data direct to TIMG Vault Report, so you won’t need to keep it on your mobile device.

The VOI Report Vault App

Our VOI app makes it easy to collect and archive your clients’ private information, such as identity documents and contracts. And in one simple step, you can transfer data direct to TIMG Vault Report, so you won’t need to keep it on your mobile device.

You can retrieve any VOI information whenever you need it. Search and retrieve information online via name, subject matter, file number, or date. And you can authorise staff to create or search for VOI episodes, track related files, and manage VOI currency.

Eliminate your risk with TIMG’s VOI App and Report Vault

 

Support offered by your local team 24/7

Our dedicated support team available 24/7 to minimise the impact of downtime.

Centralised storage of VOIs from all sources

Collect and archive private client information easily with TIMG’s VOI App.

Controlled access to all images and data

Upload and retrieve images or information directly and securely to TIMG VOI Report Vault.

Easy tracking and management of files

Search and retrieve VOIs online via name, subject matter, file number and even date.

The VOI App step-by-step

Create VOI episode in the Vault

We ensure easy creation of a VOI episode in the Vault using your own archiving system. You will also easily be able to create profiles

Upload images or information

Images securely transferred into our secure vault servers within Australia without it being stored on your phone, preventing risks of breach

Securely stored for easy 24/7 access

VOI’s are securely stored offsite on servers in Australia. TIMG’s operations are certified to and/or compliant with the highest Australian and international records management standards. Only authorised staff can create, view or access VOI

Track files by matter number, subject and date

Search and retrieve online VOI’s via name, subject, file number or even date. Our support staff are available 24/7 to assist should you experience any difficulty with access to your account.

Wanting to know more about our VOI solutions?

Click here to make contact with a TIMG expert.

Frequently asked Questions and Answers about Verification of Identity

VOI Solutions

The onus is you and your business to stay on top of your user details and changes to these. Online verification is critical to ensuring that your business is able to engage legitimate customers in your own secure sales environment.

You will be notified of the the issue at hand and we will suspend activity associated with that account until provision of further information qualifying proof of identity.

If you can provide a valid Australian or State issued Driver’s Licence + Passport and or, a Birth Certificate you should be able to cover the 100 point ID requirement. Probably safe to also include your Medicare Card or Australian Citizenship Certificate or a valid Australian Visa.