TIMG COVID-19

As the Corona Virus continues to disrupt our daily lives and our work lives, TIMG wants to reassure you that as a business, we have enacted our own contingency plans and remain committed to delivering on our promise of quality service.

We value you, our customer, and take the well-being of our staff very seriously. This said, we will do our very best to ensure that your print material, media, documents, files, etc. will be processed and delivered across our 24 x 7 operational footprint.

As many of you are enacting your own pandemic plans and allowing staff to work from home or remote locations, the resulting chaos need not slow down your business. We will still process and deliver your job. All you need to do, is give us your alternative collection and delivery details and we’ll do the rest. We can print, scan, deliver, collect and transform any job on your behalf.

TIMG is taking several precautionary measures to ensure the health and safety of our employees, especially while servicing your sites, to help further reduce the spread of the virus.

We have recommended the following actions for our team to follow:

• If an employee has recently travelled internationally (be it personally or for business), employees should self-quarantine and contact a member of our leadership team for guidance on leave, and working from home arrangements, for a 14-day period. Prior to returning to their workplace, employees are required to provide evidence of medical clearance.
• If an employee thinks they may have been infected, in addition to self-isolation at home, they should call their healthcare provider. They should not return to work until they receive clearance from their healthcare provider.
• If an employee thinks they may have been in contact with another who is infected with the virus, they should self-quarantine until they receive clearance by their healthcare worker.
• If an employee is working onsite with any of our clients and our client’s offices are in lock-down due to a possible infection, that employee will need to be following the same procedure as per that organisation’s plan put in place for their own employees. TIMG  will not accept these employees into their offices as this would pose a contamination risk to all the other staff within TIMG offices.

In addition, TIMG is following guidance of the World Health Organisation for further updates. We recommend, while conducting business at your sites, if any of your team have experienced any of the above situations or symptoms, they need to follow the same practices.

We also ask that you communicate and encourage your team to please follow Australian Government Health recommendations on preventing the spread of respiratory viruses. We appreciate your awareness and ask your cooperation in undertaking similar steps within your organisations to help address efforts to prevent the Coronavirus (COVID-19) or other influenza from spreading.

For additional information on the topic, please refer to reliable source such as the World Health Organisation (WHO).

Thank you for supporting our health and safety message while conducting our services on your sites.

Regards,
Shabnam Pourbozorgi
TIMG National Manager