TIMG Healthcare Information Management

Once the patient is discharged from hospital or healthcare facility, all medical paperwork is compiled by the onsite records team/s and is prepared for collection by TIMG. The local TIMG branch will collect and transport all the records to our secure facilities for digitisation. You will be informed of the progress of the job along the way and next steps will be communicated when relevant to the scope of works being undertaken.

Digitising health records can improve the quality, accessibility and efficiency of health care delivery. A digital health chart can be easily stored, retrieved, updated and importantly, shared amongst clinicians, coders, other health care providers and platforms.

Using a well established automated workflow will enable direct access to digitised records, but only to approved users. Once your records are fully integrated with all relevant platforms, you will be able to manage secure and auditable communications between clinicians, coders and all other connected parties.

Ultimately, you decide who has access to your records. Only healthcare staff with approved security status (based on their roles and responsibilities) can access digital versions of scanned health records, including clinical coders who will be able to access records from any approved location.

Yes indeed. Our Active file storage is the perfect solution if you need a complete audit trail of individual files. It is ideal for both hospitals and law firms that require high frequency and fast turnaround file retrievals.

• Files are barcoded, tracked and stored individually – not by box
• Files are stored individually within our secure facilities
• No need to purchase archive cartons – we provide transport tubs
• Cheaper handling fees for retrieval, compared to retrieving files from boxes
• Use our online file culling tool to barcode and lodge new files into storage

Legally, you can securely destroy health records when they are no longer needed by following the best practices and standards for data disposal. For physical records, you should use a shredder or a professional service that can guarantee the complete destruction of the documents. We offer secure destruction services, which are carried out under strict supervision and by our Certification and Compliance accreditations. Upon completing the destruction job, you will be issued a Certificate of Destruction, which is legally binding and verifiable.

TIMG will create a unique barcode sequence which our representative will attach to your document package at the time of collection. This barcode will be scanned at both the collection and delivery locations with both actions signed by the sender and the recipient respectively. By attaching these barcodes to individual files or archive boxes, we are able to live reporting on all items in transit or storage with us via our secure online portal.

Records Managers in the medical sector, know all too well, the chaos that ensues around mishandled or misplaced patient files and data. Because your records and filing environments are dynamic spaces – the need for vigilance, training, and maintenance is always necessary. We understand this. When you team up with TIMG, we consult with you to provide real and measurable benefits that will improve the way you do business. As your one-stop-shop in document management solutions, we give careful time and consideration to how best to provide our services – no matter volume, document type, product or service.